This post is dedicated to Expressions Vinyl
Let me explain why I am doing a post all about Expressions Vinyl. But first let me tell you, you don't have to live locally to get their vinyl and awesome products. They have a website that you can order on and get it quick.
On to my story!
I ordered some vinyl and I went to pick it up. They had moved into a new building since I last picked up vinyl. Well I thought I knew right where this new building was. I was having a hectic day and I was very busy but I needed the vinyl so I drove out to pick it up. I got there (at least I thought I was there) and when I went to go in the door was locked. All the lights were on and I could see a gentlemen sitting in his office. So I shook the door so that he would hear that I was locked out. He must not have heard because he didn't even turn around. So I did the next best thing. I knocked very loudly on the glass door and then stuck my face up to the window to make sure he saw me when he turned around. Nothing! He didn't hear me and then I noticed he had ear buds on. I was very frustrated. Mostly at myself for going out when I had so much to do and now I wasn't gong to get my vinyl anyway.
Back to my car I went!
So I got in my car and sat there for a minute or two to see if anyone might be coming or going from the building. If they did I could make my move and leap from the car and grab the door before it shut. Nobody came or left. I checked the number on the door. Yep, right number. I turned around to see the street sign to make sure it was the correct street. Yep, right street. So...
Back to the door one last time
Yes I went back up to the door. I came for my vinyl and I was going to get it. I looked in again to see if the the guy was still sitting there. He was, so I shook the door a few more times. It was still locked and I was getting more frustrated. So I started banging on the door as loud as I could. Nothing! I turned and went back to my car.
Heading back home empty handed
As I drove home I couldn't think about anything but what a waste of my time when I had so much to get done. When I got home I contacted them and let them know that I was just at their store, nobody would let me in and that I had wasted my time. I was told that the door was never locked and that he had been there the whole time. Well I argued back that the door was locked and I was there. I was at suite #1 and I was on the right road. I was so frustrated, not at them but more at myself for not understanding how I could have been at the wrong place. He nicely tried to explain where they were located and I was to slow to understand. So he finally said "We will get you your order".
Later that evening. Knock Knock!
I was wondering who was at my door, I wasn't expecting anyone. I opened the door, it was a younger man. I say younger because I am getting old so I have to say younger. Yes you guessed it. It was the guy from Expressions Vinyl. I might add that he was very handsome. (I'm sure he is married ladies, but it would make it worth going to pick up your order there) LOL! I couldn't believe it, I was the one that made the mistake and yet he made a point to hand deliver my vinyl. You just don't find many people that will go out of their way like that. I didn't mean to get all flustered and cause a fuss so that they felt they had to do that. That really isn't like me. I guess that is what happens when you load yourself down with too many projects and commitments. He explained where they were located and that their building was around behind the building I was at. Can you imagine what that other guy would have thought if he would have turned around and saw this crazy lady banging on his door. Yes I am embarrassed!
Expressions Vinyl went way above and beyond great customer service!
To tell them thank you I need your help. If you help me you could win a Christmas Tree wall vinyl (pictured below)
All you have to do is go "Like" them on FB and leave a comment telling them that Marcie sent you. I will be watching and put your name in the drawing. It is that easy. If you already like them on FB follow on twitter. Tweet that Marcie sent you and send me the link to the tweet.
If you don't do it for me do it for them. Let's show them that we appreciate businesses like them, that show great customer service!
Check out their blog along with all their great products and great prices.